Returns & Exchanges

At The Doxie Den, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

Return Window: You have 14 days from the date of delivery to initiate a return.

Condition: Items must be unused, unworn and in their original condition with all tags attached.

Proof of Purchase: Please include your order number or receipt with your return.

How to Return

To begin the exchange or return process, please contact us at  hello@doxiedenboutique.com or via our contact page with your order number and reason for return.

Then send returns using a trackable shipping method to:

Doxie Den Boutique
Attn: Returns
7017 46th Avenue
Kearney, NE 68845

*Please note, all sale items are final and are not eligible for return or exchange.

Refunds

Once we receive and inspect your return, we'll process your refund. Refunds will be issued to your original payment method within 5-10 business days after we receive your return.

Shipping costs: Original shipping charges are non-refundable. Return shipping costs are the responsibility of the customer unless the return is due to our error.

Non-Returnable Items

• Personalized or custom-made items
• Sale or clearance items (unless defective)
• Gift cards

Exchanges

We're happy to exchange items subject to availability. Please contact us to arrange an exchange.

Questions?

If you have any questions about our return policy, please don't hesitate to contact us. We're here to help!